Terms of Service

Booking requests

Submitting event details through our booking form is a request, not a confirmed booking. Our team confirms final availability and event terms directly with you before anything is considered reserved.

Pricing and proposals

Pricing for the cart is personalized based on your event details and shared as part of your proposal.

Catering order requests

Sending your bag is an order request, not a confirmed order. No payment is taken on this site. Our team confirms availability, the final total, any delivery fee and the pickup or delivery time directly with you before an order is considered placed. Prices and delivery areas shown on the site can change until your order is confirmed.

Payment

Your date is reserved with a deposit. Full payment is due before the date of your event. If payment has not been received in full before the event date, the event will not take place.

Cancellations

If you cancel within 3 days before your event, your deposit is not refunded.

Weather

We do not reschedule events because of rain or other weather, since it is outside our control. For outdoor events, we recommend planning a covered area for the cart.

Photos

We may take photos and videos of our cart, setup and food at your event and share them on our Instagram and other social media.

Food allergies

Our food contains, or is prepared in the same kitchen and on the same cart as, common allergens, including milk, eggs, tree nuts and oats. Other allergens may be present depending on the toppings and items you choose.

Because our kitchen and cart are shared, we cannot guarantee that any item is free of any allergen, even when it is not an ingredient. Please tell us about any food allergies or dietary needs before your event or order. Event hosts are responsible for sharing this information with their guests.

Contact

Questions about these terms can be sent to the contact details on our Contact page.